Reservationist
Department: Registration
Reports to: Registration Manager
Classification: Nonexempt- HYBRID (6months Remote/6months on site)
ABOUT OMEGA
Omega Institute is a nonprofit, donor-supported, educational organization at the forefront of holistic studies. For almost 50 years, Omega has been an incubator for new ideas in health and wellness, spiritual and personal growth, artistic creativity, and cultural change. Since our founding in 1977, we have become one of the most trusted destinations for lifelong learning in the world. People come to Omega for reasons big and small—to spark creativity, explore spirituality, improve well-being, and be part of a growing global community of lifelong learners, seekers, creators, thinkers, and doers. From the beginning, we have taken an integrated approach to personal and social change, believing that we are interconnected and responsible for each other and the earth we share. Every year, tens of thousands of people attend our innovative educational workshops, training opportunities, conferences, and retreats on our Hudson Valley campus and online. Throughout our history, Omega has responded by adapting to changing educational trends, participant needs, and cultural contexts. As we look forward to our next chapter, we are searching for a dynamic team member to help ensure our work continues to evolve in response to our rapidly changing world.
BENEFITS
At Omega, our Core Staff are at the heart of our community, enjoying a benefits package that elevates both personal well-being and professional development. Our comprehensive benefits include health, dental and life insurance, complemented by short-term disability coverage and access to vision, accident and specified disease insurance. For added security, we offer additional life insurance with guaranteed issue amounts for staff and their qualified family members, as well as pet insurance. Alongside these protections, our robust 403(b) retirement plan and generous paid time off—including holidays, vacation, sick leave, and personal days—ensure you’re well-supported both now and for the future.
Beyond these essential benefits, Core Staff gain exclusive access to our beautiful campus amenities—from the tranquil lake and beach to our tennis and basketball courts, scenic hiking trails, and peaceful sanctuary. Our enriching environment also opens the door to a wide range of learning opportunities, including all optional classes for program participants plus specially curated courses designed exclusively for our staff.
To further enhance your experience, you’ll receive a complimentary catalog workshop each year, enjoy attractive discounts on additional workshops, and benefit from special offers at our Café, Omega Store, and Wellness Center. When the campus is open, we’re delighted to treat you to a complimentary lunch in our dining hall, ensuring you feel valued, nourished, and ready to excel every day.
JOB DESCRIPTION
Summary
A Reservationist works in a fast-paced environment, answering phones and selling various programs/workshops for Omega’s Rhinebeck campus and off-site locations, while focusing on customer service and supporting Omega’s mission and values.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Meaningful & Mission-Driven Community
When you join Omega’s Core Staff, you become part of a globally recognized nonprofit dedicated to personal growth, social change, and sustainability. Together, we cultivate a collaborative work environment that fosters lifelong learning and spiritual exploration, while nurturing an inclusive community of belonging.
Compensation & Benefits
Responsibility
This position has no supervisory responsibilities
Physical Requirements
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Omega complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable New York State or local laws. Consistent with those requirements, Omega will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to satisfactorily perform the essential functions of the job, unless doing so would create an undue hardship.
Omega Institute for Holistic Studies, Inc. (“Omega”) is an equal opportunity employer and complies with all applicable federal, New York State, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all. As a community of learners, we are committed to putting our organizational aspirations into practice, as outlined in our Justice Equity Diversity Inclusion (JEDI) Statement.
Omega strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of actual or perceived race; color; creed; age; religion; national origin; citizenship status; sex (including pregnancy, childbirth, and related medical conditions); gender (including gender identity); sexual orientation; disability; marital status; partnership status; familial status; status as a victim of domestic violence, stalking, or sex offenses; genetic predisposition; veteran’s status; military status; or any other basis protected under applicable federal, state, or local laws, regulations, or ordinances. All Omega employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.