Region Manager – Wide Bay

At Football Queensland, our vision is for football across the state to be united – to be the game of choice, for all, for life.

As the governing body for football in Queensland, we are dedicated to developing and growing the game at all levels. We lead and support our clubs, volunteers, coaches, referees, and stakeholders to deliver exciting and inclusive football experiences – anytime, anywhere.

We also proudly manage player development pathways and deliver premier football competitions across the state to ensure quality and opportunity for everyone involved.

Whoever you are, whatever your age, wherever you’re from, whatever your story – football has the power to inspire and unite us all.

Primary Purpose of Role

The Manager – Wide Bay is responsible for ensuring the effective delivery of football competitions, programs, and products across the region. This will be achieved through the development of strong working relationships with Football Queensland-affiliated clubs and key stakeholders, in alignment with the objectives and key performance indicators outlined in the Football Queensland Strategic Plan.

The role oversees the day-to-day operations of football within the region, fostering an environment that maximises participation, engagement, and enjoyment for all stakeholders. This includes the consistent implementation of Football Queensland policies, procedures, and operational processes.

The successful candidate will work collaboratively with the Region General Manager, competition administrators, marketing and communications staff, and the finance team to ensure competitions and programs are delivered to a high professional standard. This includes providing exceptional customer service and ensuring all administrative and operational functions are completed accurately and on time.

Key Areas of Responsibility

The Manager – Wide Bay will be required to:

• Work under the direction of the Region General Manager to deliver strategic outcomes for both Football Queensland and the region.
• Develop and drive regional initiatives in line with Football Queensland strategies to grow participation rates and increase the number of registered coaches and referees across the region.
• Coordinate the delivery of Football Queensland programs, including academy programs, and support their ongoing improvement and alignment with national frameworks.
• Assist in managing Football Queensland and community-based competitions, as well as other region-relevant competitions and events as required.
• Assist with the planning, organisation, and delivery of special events as directed.
• Manage the operations of centralised facilities under Football Queensland’s tenure, including Fraser Coast Sports Precinct, Federation Park, and Martens Oval.
• Roster and supervise casual staff for game day operations, facility maintenance, and canteen and bar services.
• Distribute relevant information and deliver training and education to club and committee members within the region.
• Maintain a strong working knowledge of the registration and competition management platform to provide support to clubs.
• Attend regional meetings and perform general administrative duties, including secretariat functions.
• Support the Region General Manager in achieving sponsorship, commercial, and partnership outcomes.
• Liaise with clubs and develop strong relationships with Football Queensland stakeholders, including regional employees and football clubs across Queensland.

Key Performance Measures

A Performance and Development Agreement will outline your Key Performance Indicators (KPIs), as well as a skills improvement program.

This agreement will ensure that role objectives are regularly set, and achievement is measured to help you manage your activities effectively, assess success in delivering desired outcomes, and identify opportunities for further professional development.

Objectives will include:

• Participation growth and engagement, as identified in the Football Queensland Strategic Plan KPIs.
• Working strategically with clubs to foster development and progress towards club assessment criteria.
• Overseeing the effective operation and profitability of centralised venues through food and beverage services and event revenue generation.
• Growing Women and Girls activations and initiatives, by increasing awareness and promotion of football participation opportunities in alignment with Football Queensland’s strategic priorities.
• Building, maintaining, and developing strong working relationships with stakeholders, including clubs, staff, and local government.
• Delivering high standards of customer and stakeholder satisfaction, measured through feedback and engagement outcomes.
• Contributing to the continuous improvement of regional programs, competitions, and service delivery processes.

Experience, Knowledge, and Skills

To be the right fit for this role, you will demonstrate:

• A dedicated and mature approach to delivering exceptional customer service.
• The ability to initiate new relationships, build rapport quickly, and communicate effectively with both professional administrators and volunteers.
• Physical capability to perform on-site duties at football facilities as required.
• Excellent presentation and communication skills, across phone, electronic, and face-to-face interactions.
• Proficiency in the Microsoft Office Suite and general digital literacy.
• Strong attention to detail and accuracy in all administrative and operational tasks.
• The ability to work under direction while also taking initiative, setting priorities, and applying critical thinking to make sound decisions.
• A high level of enthusiasm, self-motivation, and teamwork.
• Self-awareness and the ability to understand expectations, plan effectively, and deliver results.
• Previous experience in an administrative or coordination role.
• A valid Working with Children Check (Blue Card).
• A current Driver’s Licence and reliable transport.

Desirable Skills and Qualifications

• Tertiary qualifications in Business, Business Administration, or Sports Management.
• Experience working with volunteers and a diverse range of stakeholders.
• Experience or knowledge of the football industry and wider sporting landscape is highly regarded.
• Familiarity with registration and competition management systems (e.g., PlayFootball, Squadi etc)
• Experience in event delivery or facility management in a community sport setting.

Major Interactions

• Region General Manager – Central Coast
• Football Queensland departments: Competitions, Game Development, Finance, and Football Operations
• Local Football Clubs and committees
• Local Government and Council Representatives
• Local Schools and Community Groups

Special Conditions / Additional Requirements

• This role will require a flexible working schedule, including regular after-hours work, such as evenings and weekends, to support competitions, events and stakeholder engagement activities.
• The role involves frequent travel between the three (3) hubs – Maryborough, Hervey Bay, and Bundaberg, and may also require intrastate or interstate travel on occasion.
• Due to the nature of the role, a flexible and proactive approach to working hours is essential, with an understanding that flexible working arrangements may apply where appropriate.
• A willingness to be visible and active presence at football activities, including competition days, development programs, and community events, is a key component of this position.

HOW TO APPLY

Please submit your application by clicking ‘Quick Reply’ OR alternatively, submit a brief cover letter outlining your experience and interest in the role, along with current CV, to fqhq@footballqueensland.com.au

Applications Close: Monday, 17 November at 5:00PM.