Region Manager – South Coast

WHO ARE WE

At Football Queensland, our vision is for football across the state to be united – to be the game of choice, for all, for life.

As the governing body for football in Queensland, we are dedicated to developing and growing the game at all levels. We lead and support our clubs, volunteers, coaches, referees, and stakeholders to deliver exciting and inclusive football experiences – anytime, anywhere.

We also proudly manage player development pathways and deliver premier football competitions across the state to ensure quality and opportunity for everyone involved.

Whoever you are, whatever your age, wherever you’re from, whatever your story – football has the power to inspire and unite us all.

Primary Purpose of Role

The Manager – South Coast is responsible for ensuring the effective and efficient delivery of football competitions, programs, and related products across the region. This includes building strong relationships with affiliated clubs and stakeholders to support the achievement of Football Queensland’s strategic goals and key performance indicators (KPIs).

The role oversees the day-to-day football operations within the region, creating a positive environment that encourages participation and enhances the experience for all stakeholders. Through the implementation of consistent policies, procedures, and operational processes, the Manager will ensure professional, customer-focused service.

Working closely with the Regional General Manager, competition administrators, marketing, communications, and finance teams, the Manager will contribute to the smooth and successful delivery of competitions and programs, ensuring timely and accurate administration and operational execution.

Key Areas or Responsibility

The Manager – South Coast will be responsible for the following:

• Work under the direction of the Region General Manager to deliver strategic outcomes aligned with both Football Queensland and regional objectives.
• Develop and drive regional initiatives to grow participation rates, and increase the number of registered coaches and referees, in line with Football Queensland strategic priorities.
• Coordinate the delivery of Football Queensland programs across the region, including Football Queensland-managed representative programs.
• Assist in managing FQPL and community-based competitions, as well as provide support for other relevant competitions and events in the region as required.
• Support the planning, organisation, and delivery of special events as directed by the Region General Manager
• Action information requests from Football Queensland by liaising with regional staff, clubs, local government, and other key stakeholders.
• Distribute relevant information and conduct training sessions for club and committee members within the region.
• Maintain working knowledge of the registration and competition platform to provide support and guidance to clubs.
• Attend regional meetings and perform administrative duties, including secretariat functions as required.
• Collaborate with Football Queensland’s central staff to assist in the delivery of competitions, including scheduling fixtures, managing results, overseeing disciplinary processes, and supporting appeals procedures.
• Support the Region General Manager in achieving sponsorship, commercial outcomes, and partnership development.
• Build and maintain strong relationships with clubs and key stakeholders, including Football Queensland regional staff and football clubs across the South Coast.
• Assist clubs with the “Game Plan” club capability building program.
• Undertake any other duties as directed by the Region General Manager or Football Queensland Management staff from time to time.

Key Performance Measures

A Performance and Development Agreement will be established for this role, outlining clear Key Performance Indicators (KPIs) and a tailored skills improvement plan. This agreement ensures that objectives are regularly set and reviewed to measure success in delivering targeted outcomes, and to identify any further professional development required.

Key objectives and performance measures will include:

• Participation Grown and Engagement:

Achieve participation growth targets as defined in the Football Queensland Strategic Plan KPIs, with a focus on increasing player registrations, coach and referee numbers, and overall community engagement.

• Women and Girls Initiatives:

Drive increased awareness, promotion, and activation of football programs for women and girls, in alignment with Football Queensland’s strategic priorities to enhance diversity and inclusion in the game.

• Stakeholder Relationship Management:

Build, maintain, and strengthen effective working relationships with key stakeholders, including affiliated clubs, regional staff, local government representatives, and community partners, ensuring high levels of collaboration, communication, and satisfaction.

Experience, Knowledge, and Skills

To be successful in this role, you will demonstrate:

• A dedicated and professional approach to delivering exceptional customer service.
• Strong interpersonal skills with the ability to build rapport quickly and engage confidently with both professional administrators and volunteers.
• Excellent communication and presentation skills, including the ability to engage effectively via phone, email, and in face-to-face settings.
• Proficiency in the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• High level of attention to detail and accuracy in administrative tasks.
• Strong time management and organisational skills, with the ability to prioritise tasks, follow direction, and also take initiative when required.
• Demonstrated critical thinking, sound decision-making ability, and situational awareness.
• A positive, enthusiastic attitude with a high level of self-motivation, both independently and as part of a team.
• Strong self-awareness and the ability to understand expectations and deliver outcomes accordingly.
• Previous experience in an administrative role, ideally in a fast-paced or multi-stakeholder environment.
• A valid Working with Children Check (Blue Card).
• A current driver’s licence and access to reliable transport.

Major Interactions

The Manager – South Coast will be required to engage and collaborate regularly with the following stakeholders:

Region General Manager – SEQ

Direct reporting line and primary support for strategic and operational guidance.

Football Queensland Departments, including:

Competitions

Game Development

Finance

Football Operations

Local Football Clubs

Key partners in delivering programs, competitions, and club development initiatives

Local Government and Council Representatives

For collaboration on facilities, community initiatives, and regional development opportunities.

Local Schools and Community Groups

To drive participation, inclusion, and awareness of Football Queensland programs and initiatives.

Special Conditions / Additional Requirements

• This role will require a flexible working schedule, including regular after-hours work, such as evenings and weekends, to support competitions, events, and stakeholder engagement activities.

• The position may also require intrastate travel as necessary to fulfil the responsibilities of the role and attend meetings, events and programs across the region.

HOW TO APPLY

Please submit your application by clicking ‘Quick Reply’ OR alternatively, submit a brief cover letter outlining your experience and interest in the role, along with a current CV, to fqhq@footballqueensland.com.au

Applications Close: Sunday, 2 November