Officer – Participation (Wide Bay – Bundaberg)

WHO ARE WE

At Football Queensland, our vision is for football across the state to be united – to be the game of choice, for all, for life.

As the governing body for football in Queensland, we are dedicated to developing and growing the game at all levels. We lead and support our clubs, volunteers, coaches, referees, and stakeholders to deliver exciting and inclusive football experiences – anytime, anywhere.

We also proudly manage player development pathways and deliver premier football competitions across the state to ensure both quality and opportunity for everyone involved.

Whoever you are, whatever your age, wherever you’re from, whatever your story – football has the power to inspire and unite us all.

Primary Purpose of Role

The Participation Officer – Wide Bay is responsible for supporting the effective and efficient delivery of football competitions and participation programs across the region. This will be achieved through the development of strong working relationships with FQ affiliated football clubs and key stakeholders involved in the game.

Reporting to the Region Manager – Wide Bay, the Participation Officer will help create a positive and inclusive environment that enhances the enjoyment and engagement of participants. This will be supported through a high standard of customer service and the timely and accurate delivery of administrative and operational tasks.

The role aligns with the strategic direction outlined in the FQ Game Development Strategy 2024 – 2026 available on the Football Queensland website (www.footballqueensland.com.au), and will contribute to delivering outcomes in the following key strategic focus areas:

• Recruitment & Opportunity – Increasing access and pathways into football participation.
• Delivery & Experience – Ensuring quality, consistency, and professionalism in competitions and programs.
• Retention & Transition – Supporting participants to remain involved in football and transition between roles and pathways within the game.

Key Responsibilities

The Participation Officer – Wide Bay will be responsible for the delivery and support of football participation programs across the Wide Bay Region. Working under the direction of the Manager, the officer will contribute to strategic outcomes of both Football Queensland and the Region.

Key responsibilities include:

• Support the Region Manager in operationalising and delivering the strategic outcomes of Football Queensland and the Region.
• Assist in the development and implementation of initiatives to grow participation across the region.
• Coordinate the successful delivery of FQ programs, including sanctioned representative programs.
• Assist with special events and community activities as directed.
• Action information requests from FQ and the Regional Committee by liaising with clubs, local government, and key stakeholders.
• Distribute relevant information and conduct training from Club Committee Members.
• Maintain up-to-date knowledge of the registration and competitions platforms to support club operations.
• Attend regional meetings and perform general administrative duties.
• Build and maintain strong relationships with FQ Regional staff, football clubs, and external stakeholders.
• Manage Match Day Operations at Martens Oval.
• Deliver community-based football programs, including:

Before and After School Programs

Football in Schools

All-Ability Programs

Multicultural Settlement Programs (MSP) and Multicultural Youth Programs (MYP), in collaboration with local settlement agencies.

• Deliver and manage:

Football in the Community Programs

Women & Girls Social football initiatives

Develop and initiate all-ability football programs

Deliver Summer Football

Match day management of Futsal competitions

Lead and coordinate the casual workforce within the Wide Bay – Bundaberg region

Key Performance Indicators (KPIs)

Performance will be assessed annually through a Performance and Development Agreement, which will include both quantitative and qualitative measures aligned with your responsibilities. KPIs include:

• Achievement of targets in school-based programs.
• Successful launch and delivery of social/participation programs (Summer Football, Community) at Martens Oval.
• Growth in new participation opportunities across the region.
• Meeting participation and financial targets for development programs.
• Increased participation numbers in junior and women’s football initiatives.
• Effective engagement with diverse community groups (e.g., Indigenous, all-abilities).
• Successful delivery of competitions (leagues, tournaments, and carnivals).
• Customer and participant satisfaction, as measured through surveys and feedback mechanisms.

Essential Knowledge, Skills, and Attributes

• Attained or willingness to attain an AFC C License or Football Australia-recognised coaching equivalent.
• Ability to work both independently and as part of a collaborative team.
• Experience as an FA community coach educator/tutor or a background in teaching (Advanced Instructor qualification is an advantage).
• Experience working in a regional environment.
• Sound knowledge of football, with playing and/or coaching experience.
• Strong organisational and administrative skills, with a proven ability to manage multiple projects, meet deadlines, and balance competing demands.
• Self-motivated, adaptable, and enthusiastic, with a proactive and positive attitude.
• Ability to think strategically and foster collaboration with stakeholders.
• Strong communication and presentation skills, with the ability to inspire and educate.
• Commitment to delivering high-quality customer service.
• Confidence in building and managing relationships with both professional administrators and volunteers.
• Proficiency in Microsoft Office and general computer systems.

Desirable

• A tertiary qualification in Sports Management, Physical Education, or another sport-related field.
• Experience working with volunteers in sporting or community environment.

The employee will require:

• Valid Queensland Working with Children Check (WWCC).
• Current First Aid Certificate.
• Current and valid Driver’s Licence.
• Full working rights in Australia.

HOW TO APPLY:

• Please submit your application by clicking ‘Quick Reply’ no later than COB on Tuesday, 19 August 2025.