Officer – Community Competitions

WHO ARE WE

At Football Queensland, our vision is for football across the state to be united – to be the game of choice, for all, for life.

As the governing body for football in Queensland, we are dedicated to developing and growing the game at all levels. We lead and support our clubs, volunteers, coaches, referees, and stakeholders to deliver exciting and inclusive football experiences – anytime, anywhere.

We also proudly manage player development pathways and deliver premier football competitions across the state to ensure quality and opportunity for everyone involved.

Whoever you are, whatever your age, wherever you’re from, whatever your story – football has the power to inspire and unite us all.

Primary Purpose of Role

The Officer – Community Competitions plays a key role in delivering football competitions smoothly and professionally within Football Queensland (FQ). This role focuses on:

• Building strong relationships with clubs, regions, and other football stakeholders.
• Supporting the broader Football Queensland competitions team, particularly across the SEQ Region and advanced Leagues Clubs.
• Creating an enjoyable environment for participants, clubs and volunteers.

The role contributes directly to the strategic pillars of Football Queensland’s Strategic Plan (2023 – 2026):

Participants and Clubs

• Support and empower clubs and volunteers
• Understand the needs of customers (players, clubs, stakeholders)
• Communicate Football Queensland’s value clearly and effectively

Unifying Football

• Collaborate with all football stakeholders to deliver a consistent experience
• Help roll out technology solutions to improve operational efficiency

Key Areas of Responsibility

As part of the Competitions team, the Officer – Community Competitions will be expected to contribute across the following areas:

Competitions Administration & Delivery

• Support the end-to-end administration of all FQ Community Competitions across Queensland.
• Manage fixture scheduling, match results, and maintain the integrity of competitions through enforcement of relevant rules and regulations.
• Assist in the planning and delivery of seasonal carnivals, including coordination of fixtures and match logistics.

Systems & Technology

• Build a strong working knowledge of FQ’s Competition Management System (CMS) and technology platforms.
• Use digital tools to streamline competition operations, reporting, and data management.

Stakeholder Engagement

Work Collaboratively with:

• The Referees department to ensure smooth match delivery.
• Affiliated clubs to support growth, development, and competition compliance.
• Handle minor disputes between clubs, ensuring alignment with the Rules of Competition.
• Escalate major issues to the Manager – Statewide Community Competitions.

Compliance and Governance

• Monitor and enforce team/club adherence to competition regulations.
• Ensure fair play, procedural integrity, and consistency across all leagues.

Customer Service & Communication

• Provide a high level of customer service to clubs, players, referees, volunteers, and internal departments.
• Attend club meetings, workshops, and events to enhance transparency and collaboration.

Event Support & Travel

• Assist with delivery of major football events (e.g., Grand Finals, Cup matches, and Carnivals).

Professional Development

• Attend internal and external training sessions, workshops, and event to continually build competition administration expertise.

Key Selection Criteria – Officer: Community Competitions

Essential Criteria:

• Must hold a current Blue Card (Working with Children Check – QLD).
• Proven mature and professional approach to stakeholder communication.
• Committed to delivering exceptional service to broad range of stakeholders (e.g., clubs, volunteers, referees).
• Able to build rapport quickly, particularly with volunteers and club administrators.
• Comfortable dealing with both grassroots and professional stakeholders.
• Understand key terminology, rules and policies related to football competition management (e.g., fixtures, results, disputes, FA regulations).
• Excellent written and verbal communication across multiple formats; phone, email, video conferencing, face-to-face, and messaging platforms.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Comfortable using online competition management systems or willing to learn.
• High level of accuracy in scheduling, communication and documentation.
• Ability to prioritise tasks, manage time effectively, and start processes under direction.
• Strong critical thinking and decision-making skills.
• Assist with tasks such as calendar coordination, travel arrangements, and general admin support when needed.
• High level of initiative, self-motivation, and ability to work independently and as part of a team.
• Familiarity with Queensland geography.
• Ideally an understanding of the football landscape, including, club structures, pathways (talent and participation) and local football programs.
• Able to understand expectations, adapt quickly, and follow through on outcomes.
• Valid Driver’s Licence for occasional travel to events, carnivals, and club sites.

Desirable:

• Tertiary qualifications in Business, Business Administration, Sport Management, or related field.
• Experience working with Volunteers and diverse stakeholder groups in community of sports settings.

Stakeholder and Interactions – Officer: Community Competitions

• Manager – Statewide Community Competitions
• Senior Manager – Leagues & Officials
• Football Queensland Referee Team
• Football Queensland Competitions Team
• Football Queensland Commercial, Digital and Communications Team
• Football Queensland Technical Team

Work Conditions:

This position will require:

• Occasional weekend work especially during peak competition times, carnivals and finals.
• Evening work to attend club meetings, events, or respond to fixture or competition issues may also be required.
• Required for major events, carnivals, finals, or meetings – travel outside Metro Brisbane.

HOW TO APPLY

Please submit your application by clicking ‘Quick Reply’ OR alternatively, submit a brief cover letter outlining your experience and interest in the role, along with current CV, to fqhq@footballqueensland.com.au

Applications Close: Wednesday, 5 November