Member Services Coordinator QLD/NT

Australian Golf is growing – and so are we.

The Professional Golfers Association of Australia (PGA of Australia), we are proud to be the country’s leading voice in professional golf. Representing nearly 3,000 Members – including coaches, club and head professionals, teaching professionals, and tournament players – we’ve been shaping the game since 1911.

But we’re more than just a golf organisation. We’re a passionate team working across coaching, events, education, and elite player development, united by our shared commitment to growing the game and making golf more welcoming, inclusive, and accessible for all.

We live and breathe our values:

• We Welcome Everyone – Golf should feel like home. We’re building an environment where everyone belongs.
• We Are Connected – Across clubs, communities and countries, we support each other and celebrate success together.
• We Are Courageous – We embrace change, try new things and challenge the status quo.
• We Bring Our Best – Whether we’re planning a national tournament or supporting a local pro, we show up with care, passion, and purpose.

As a team, we’re proud to deliver more than 400 professional events annually, including the iconic Australian PGA Championship, and support our Members across Australia, New Zealand, and parts of Asia through the PGA Tour of Australasia.

This is your chance to be part of something bigger; a legacy of excellence, a culture of belonging, and a sport that’s evolving for the future.

ABOUT THE ROLE – Gold Coast, QLD | Full-time | Ongoing

We’re looking for a collaborative and driven Member Services Coordinator to join our team and help us to guide individuals through the PGA Membership Pathway Program while supporting Full Vocational Members grow and succeed in their careers.

Your impact will include:

• Coordinate and deliver PGA Associate events each week as well as deliver regular PGA Professional events including ACE Program seminars, training schools and Golf Industry Awards Night.
• Support PGA Associates on their journey to Full Vocational Membership through the PGA Pathway Program.
• Provide career guidance and services to existing Vocational PGA Professionals, helping them develop and thrive through the PGA Career Success Plan.
• Be a point of contact for PGA Professionals, ensuring they’re supported and connected with appropriate services.
• Work closely with golf clubs and industry stakeholders to promote the value of PGA Professionals and provide operational advice.

You’ll bring:

• Relevant qualification with either PGA Membership or degree/diploma level qualification
• Proven experience in stakeholder engagement and program coordination.
• Excellent communication skills and a passion for supporting others to succeed.
• Ability to manage multiple projects and deadlines with professionalism.
• Minimum two (2) years administration experience in the golf industry with strong knowledge of the PGA and the wider golf industry.
• A current Driver’s Licence

Why You’ll Love Working With Us

At the PGA of Australia, we know people do their best work when they feel supported – in work and in life. Here are just a few of the ways we bring that to life:

• Flexible Working – With hybrid work and flexible hours, we’ll work with you to find the balance that fits.
• Family-Friendly – With generous paid parental leave for all carers, we understand family always comes first.
• Wellbeing Focused – Our partnership with Acacia supports your mental, physical, and emotional wellbeing; plus in some of our offices you can access elite gym facilities.
• Opportunities to Grow – From formal and on-the-job learning, we’re all about growing together.
• Extra Perks – Enjoy free onsite parking, access to exclusive golf events, and partner discounts – all part of helping you bring your best, every day.

Still reading? We hope so.

Golf like many sports, hasn’t always felt like a space where everyone sees themselves and we know that women and other underrepresented groups often hesitate to apply unless they meet every single requirement. But at the PGA, we’re committed to changing that.

At the PGA, our belief is simple: “All golf is golf, and all of us can be golfers.” That philosophy extends to our team too. We’re building an organisation where diverse voices, backgrounds and perspectives are truly welcomed and where people can bring their whole selves to the work we do.

So if this role excites you, and you feel you could contribute even if you don’t tick every box we’d love to hear from you. Let’s have a conversation. You might be just what we’re looking for.

How to Apply

Please submit your resume and cover letter outlining how your attributes fulfill the key requirements and responsibilities of the role by: 17 September 2025

All employment is subject to valid Australian working rights and a Working with Children Check.

For further information or any questions about the role, please contact:

Broc Greenhalgh, State Manager – Membership Services (QLD/NT), bgreenhalgh@pga.org.au