Joondalup Resort is part of the TenGolf Group, one of Western Australia’s leading and fastest-growing golf, hospitality, and wine businesses. We proudly own and operate six golf courses (Joondalup Resort, Meadow Springs GCC, Secret Harbour GL, The Cut GC, Maylands GC, and Embleton GC) and a winery (Aravina Estate), delivering outstanding experiences in golf, dining, events, and lifestyle.
As our business continues to grow, we are excited to offer an opportunity for a passionate and detail-oriented Golf Administrator to join our Golf Operations team at Joondalup Resort.
This role is a unique blend of golf administration and Pro Shop operations, supporting daily golf activities, competitions, bookings, and retail services in a premium resort environment.
Salary negotiable based on experience.
Key Responsibilities
- Competition & Timesheet Management
- Manage and maintain the MiClub competition system and club website
- Prepare timesheets, competition setups, leaderboards, and results
- Assist with the delivery of competitions, events, and club activities
Golf Bookings & Administration
- Manage member, visitor, social group, tour group operators and reciprocal booking enquiries via phone, email, and online systems.
- Coordinate end-to-end group bookings (12–52 players)
- Respond promptly and professionally to phone, email, and online enquiries
- Work collaboratively with the Golf Bookings Coordinator
Golf Shop & Retail Operations
- Support daily Pro Shop operations and customer service
- Maintain retail presentation, merchandise displays, and stock levels
- Assist with inventory management, ordering, and retail administration
- Process POS transactions including EFTPOS, cash, vouchers, and member charges
- Support rostering requirements and provide relief coverage when required
About You
- Experience in golf operations or a strong understanding of the golf industry
- Proficiency with MiClub systems (essential)
- Strong organisational, time-management, and multitasking skills
- Excellent communication and customer service skills
- Confidence using POS systems and Microsoft Office
- Ability to work flexible hours, including weekends
- A genuine passion for golf and delivering high-quality member and guest experiences
Desirable but not essential
- Experience using Northstar
- PGA qualification or relevant industry accreditation
What We Offer
- A supportive and professional team environment
- Opportunities for career development within the TenGolf Group
- Staff discounts across resort facilities
- Free parking and access to resort amenities
- Staff meal provision
- Employee Assistance Program (EAP)
- Golf entitlements as a full-time employee
- A beautiful working environment surrounded by championship golf courses
If you’re passionate about golf, enjoy working in a dynamic customer-facing role, and want to be part of a growing premium resort group, we’d love to hear from you.