Credit and Collections Specialist
Red Bull
Full-time
On-site
Denver Colorado United States
Sports
Company Description
The Collections Specialist is responsible for a wide range of collections and customer service activities for an assigned customer portfolio. Key duties include ensuring the timely recovery of outstanding payments, performing account reconciliations, coordinating the resolution of disputes, meeting RBDC DSO and overdue accounts receivable targets, and providing support to field teams.
Job Description
Maintain an accurate and up-to-date accounts receivable aging report for all customers.
Reconcile monthly customer statements and credit memos.
Identify all accounts with credit risk on a daily basis and pursue aggressive collection efforts as appropriate.
Regularly contact customers to follow up on account status and past-due balances, and document all communications.
Record all customer promises to pay.
Understand and use established escalation channels.
Identify and record bad debt and uncollectible amounts for management review.
Ensure statements are sent to all customers with payment terms, using their preferred delivery method and schedule.
Provide invoices to customers as required or upon request.
Maintain up-to-date customer contact records.
Identify and report billing issues that are not compliant with requirements and may delay payment.
Provide call center support during peak periods.
Experience with the HighRadius collection tool is preferred.
Experience with SAP S/4HANA is preferred.
Qualifications
Associate degree, or at least four years of industry-related collections experience
Accounts receivable experience preferred
Strong understanding of payment options, invoicing, and accounts receivable reporting processes
Excellent communication skills
Ability to analyze customer aging reports to minimize delinquencies and identify risk
Proficient in computer use, including Excel, Word, and PowerPoint
Well-organized and self-directed, requiring minimal supervision
Demonstrates leadership potential
Advanced problem-solving skills
Experience in customer relations or customer service functions
Proven track record in collections, including negotiations and other methods to secure payment
Additional Information
This position is open to U.S. citizens, U.S. permanent residents, or individuals who are currently authorized to work in the United States on a valid visa.
The base salary range for this position is $41,600 - $62,400 + cash incentives. Actual salary offers may vary based on work experience. The base pay range is subject to change and may be modified.
Our current Benefits include:
Comprehensive Medical, Dental and Vision Plans, 401k Match, Family Leave, PTO & Paid Holiday Schedule, Pet, Legal, and Life Insurance, Tuition Reimbursement (Benefits listed may vary depending on the nature of your employment and/or work location)
Red Bull Distribution Company, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender, genetic information, national origin, disability, uniform service, veteran status, age, or any other classification protected by Federal, state, or local law.
The Collections Specialist is responsible for a wide range of collections and customer service activities for an assigned customer portfolio. Key duties include ensuring the timely recovery of outstanding payments, performing account reconciliations, coordinating the resolution of disputes, meeting RBDC DSO and overdue accounts receivable targets, and providing support to field teams.
Job Description
Maintain an accurate and up-to-date accounts receivable aging report for all customers.
Reconcile monthly customer statements and credit memos.
Identify all accounts with credit risk on a daily basis and pursue aggressive collection efforts as appropriate.
Regularly contact customers to follow up on account status and past-due balances, and document all communications.
Record all customer promises to pay.
Understand and use established escalation channels.
Identify and record bad debt and uncollectible amounts for management review.
Ensure statements are sent to all customers with payment terms, using their preferred delivery method and schedule.
Provide invoices to customers as required or upon request.
Maintain up-to-date customer contact records.
Identify and report billing issues that are not compliant with requirements and may delay payment.
Provide call center support during peak periods.
Experience with the HighRadius collection tool is preferred.
Experience with SAP S/4HANA is preferred.
Qualifications
Associate degree, or at least four years of industry-related collections experience
Accounts receivable experience preferred
Strong understanding of payment options, invoicing, and accounts receivable reporting processes
Excellent communication skills
Ability to analyze customer aging reports to minimize delinquencies and identify risk
Proficient in computer use, including Excel, Word, and PowerPoint
Well-organized and self-directed, requiring minimal supervision
Demonstrates leadership potential
Advanced problem-solving skills
Experience in customer relations or customer service functions
Proven track record in collections, including negotiations and other methods to secure payment
Additional Information
This position is open to U.S. citizens, U.S. permanent residents, or individuals who are currently authorized to work in the United States on a valid visa.
The base salary range for this position is $41,600 - $62,400 + cash incentives. Actual salary offers may vary based on work experience. The base pay range is subject to change and may be modified.
Our current Benefits include:
Comprehensive Medical, Dental and Vision Plans, 401k Match, Family Leave, PTO & Paid Holiday Schedule, Pet, Legal, and Life Insurance, Tuition Reimbursement (Benefits listed may vary depending on the nature of your employment and/or work location)
Red Bull Distribution Company, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender, genetic information, national origin, disability, uniform service, veteran status, age, or any other classification protected by Federal, state, or local law.