The Royal Sydney Golf Club logo
Part-time
On-site
Rose Bay, New South Wales, Australia
Sports

Royal Sydney

Set in the beautiful location of Rose Bay, Royal Sydney, one of Australia’s premier private members’ clubs combines tradition with a modern approach to hospitality. With world-class facilities the Club is recognized nationally and internationally for its excellence.

The role:

Reporting in to the Clubhouse Operations Manager you will be the hub of information for the Club and be responsible for creating a seamless member experience at the front desk and delivering exceptional service levels.

This is a part-time role offering 20-25 hours a week, requiring flexible availability to work during the week, on weekends and public holidays (rotating roster) with shifts ranging from 5.30am starts to 9.30pm finishes. 

Key tasks include:

  • Deliver the highest standard of service to members and their guests. 
  • Ensure the Club’s rules and regulations are adhered to including enforcing the dress regulations. 
  • Assist members and guests with all enquiries in a professional and timely manner.
  • Organise bookings for accommodation and confirm accommodation request prior to check in. 
  • Perform check ins and check outs for members staying in accommodation.
  • Organise bookings for Dining Room/Club Bar
  • Remain up to date at all times with the day’s meetings, fixtures and upcoming events in the Green Book. 
  • Order taxis/ubers for members and guests as required. 
  • Assist members and guests with purchases in the Cellar Door, and other Reception based retail initiatives. 

What does the Club need from me?

  • Minimum 1-year experience in either a Reception or admin related role.
  • Demonstrate a passion for customer service.
  • Strong organisational skills and able to remain composed under pressure. 
  • Excellent verbal and written communication skills.
  • Have intermediate computer skills including word, excel and outlook programs.
  • Ability to build and maintain effective working relationships with other staff.
  • Valid NSW RSA.

Why Choose Us?

We value the 'staff experience' and offer competitive benefits, including:

  • Learning & Development opportunities
  • Staff wellbeing program with fitness classes, golf lessons, and more.
  • Daily staff meals, uniforms, and staff discounts (wine, retail, dry cleaning and more).
  • Free street parking and easy access to public transport.
  • The position pays $28.35 per hour plus penalty rates on weekends.

We foster an environment of belonging, celebrate diversity at the Club and make hiring decisions based on experience, skill and passion. We actively seek people who genuinely wish to have a positive impact on those around them. 

Please note that if your application progresses to the pre-employment stage, you may be required to complete a background check. If the search returns a criminal record, the Club will assess whether the records impacts your ability to perform the key requirements of the role.

    If you ready for your next career move, we can't wait to hear from you!