Under the direction of the Head Golf Professional or First Assistant Golf Professional, the Assistant Golf Professional Intern will perform all daily operations including, but not limited to: sales (rounds, merchandise, range, rental program); operating POS system; Tee Sheet management; Tournament Operations; golf course pace of play; and GPS.
Essential Duties:
- Performs all point of sales applications as it applies to green fee sales, merchandise sales, and guest billing.
- Assists Head Golf Professional or First Assistant Golf Professional with enforcement of all policies and procedures.
- Monitors daily tee sheet, performs check-in, and receives payments from guests. Resolves discrepancies as it applies to duplicate charges and over or under payment. Tracks all force posts and no-show charges as applicable.
- Monitors and promotes golf and range activities.
- Assist as requested by the Head Golf Professional or First Assistant Golf Professional on all Kapalua Golf group outings and events including when necessary preparations for: scorecards, cart placards, rules sheets, score sheets, format sheets, tee gifts, pairing sheets, on course competitions, range preparations and hole assignments.
- Maintains a clean and orderly work area for both front and back of the house facilities.
- Assists retail team with keeping a clean and orderly golf shop.
- Responsible for maintaining excellent service to achieve guest satisfaction.
- Attends staff meetings as required.
- Incorporates safe work practices in job performance.
- Regular and reliable attendance. Willing and available to work weekends and holidays as requested.
- Performs other duties as required.
Education/Experience: Currently enrolled in a PGA of America Golf Management University program.
Physical Demands: Regularly stands, walks, and sits. Occasionally climbs or balances; stoops, kneels, crawls or crouches. Frequently uses hands; reaches with hands and arms. Frequently talks or hears; tastes or smells. Occasionally lifts up to 70 pounds.
Environment/Noise: Occasionally works in wet or humid conditions (non-weather). Frequently works in outdoor weather conditions. Noise level is moderate.
Certificates/Licenses: PGA Apprentice and Valid Driver’s license
Job Knowledge, Skill, and Ability Preferences:
- The ability to read and speak English is required to perform the job's duties (e.g., the associates are required to communicate with English-speaking customers or co-workers, and the manuals for the equipment the associates may use are in English).
- Competent in Microsoft Office applications.
- Experience with computerized POS, GPS, Tournament Software, and tee time system.
- Maintains a credible golf game.
- Extensive understanding of the rules of golf.
Please send your resume and cover letter to Michael Castillo at michael.castillo@troon.com
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.