Group Coordinator

The Washington Duke Inn & Golf Club is on the lookout for a full-time Group Rooms Coordinator to help us create unforgettable experiences for our guests! In this exciting role, you’ll be the go-to person for supporting and overseeing group reservations, ensuring everything runs smoothly by collaborating with various departments. We’re seeking someone with previous hotel or event experience, and a knack for organization and communication. If you’re tech-savvy with computer systems and hotel management software, we want to hear from you! Enjoy a competitive salary, great benefits, and the chance to grow your career in our beautiful setting. Ready to join the fun? Apply now!

Benefits:

• Health, Dental, Vision, Short-Term/Long-Term Disability, Critical Illness & Accident Coverage, and Life Insurance

• 8 Paid Holidays, Paid Time Off
• 401k with employer matching (eligible after 6 months of employment)
• Free Parking & Complimentary Employee Meals
• Family & Friends Discounts
• Employee Assistance Program (EAP)
• Growth Opportunities

Responsibilities:

• Manage all aspects of group bookings, including rooming lists.
• Process group rooming lists, as well as any changes and billing set-up.
• Respond promptly to requests by the Reservation Manager for reports and other assignments.
• Attend weekly Resume Meetings, Yield Meetings and Monthly Sales Meetings.
• Assist reservations agents in handling reservation calls during periods of heavy call volumes.

• Previous Hotel Reservations or Front Office experience preferred.
• Proficiency in Microsoft Office and basic computer skills.
• Previous experience working with advanced hotel and sales systems preferred.
• Ability to multi-task and strong communication skills.
• Developed English skills both written and orally.