Director of Executive Office Operations & Executive Assistant to the CEO

Company Description

About KIPP NYC:
Founded in 1995, KIPP NYC Public Schools is a non-profit network of 18 free, public charter schools located in the Bronx, Brooklyn, and Manhattan. We partner with families and communities to create joyful, academically excellent schools where every child grows up free to create the future they want for themselves and their communities.

From our first middle school, KIPP Academy in the Bronx, to today’s network of eight elementary schools, nine middle schools, and one high school, KIPP NYC provides students with engaging academics, arts, athletics, and social–emotional learning that prepare them for college, career, and beyond.

Our commitment doesn’t end at graduation. Through KIPP Forward, we continue to support our alumni as they navigate college, career, and life, helping them define success on their own terms and pursue the paths that align with their goals and sense of purpose.

Together, we serve more than 9,400 students, support 4,700 alumni, and employ over 1,100 dedicated team members who bring passion, expertise, and commitment to our mission every day.

Job Description

Position Overview:

KIPP NYC’s Director of Executive Office Operations & Executive Assistant to the CEO (DEO & EA) is a critical member of the Executive Office who provides high-level strategic, operational, and administrative support to the Chief Executive Officer, Chief of Staff, and, by extension, the broader Senior Leadership Team. Far more than a traditional executive assistant, this leader serves as a gateway - not a gatekeeper to ensure that the time, external relationships, and priorities are aligned to what most advances the mission.

The DEO & EA is deeply attuned to the organization’s strategic priorities and uses sound judgment to anticipate needs, manage complex scheduling demands, streamline communication, and enable efficient, high-quality executive operations. This individual serves as a trusted partner who brings discretion, clarity, and strategic insight to every interaction; manages the flow of information throughout the Executive Office; and reinforces a culture of responsiveness, alignment, and professionalism.

This role is ideal for someone who thrives in fast-paced environments, exercises strong relational intelligence, communicates with clarity and confidence in both written and oral communication, and brings an ownership mindset to supporting executive-level work.

Reporting Structure & Location

The DEO & EA reports to the Chief of Staff of KIPP NYC. The DEO & EA will be a part of the Executive Office, a high-performing team of strategic operators responsible for driving organization-wide strategy, alignment, and special projects, which enable the CEO and Senior Leadership Team to operate at scale and ensure that priorities are executed with clarity and purpose. The DEO & EA will directly supervise an Office Manager; together, they will ensure that KIPP NYC’s central office reflects the excellence and high standards of our schools.

Duties and Responsibilities:

General responsibilities include (but are not limited to):

Strategic Executive & Administrative Leadership

• Steward the CEO’s and Executive Office’s time through strategic calendar management informed by organizational priorities, decision-making rhythms, and stakeholder dynamics, ensuring focus on the highest-impact work.
• Serve as a strategic gateway for scheduling and access, proactively anticipating conflicts, decision points, and follow-up needs while assessing urgency, relevance, and sequencing as priorities shift.
• Triage executive communications with discernment, ensuring critical issues are surfaced quickly and appropriately while maintaining responsiveness and professionalism.
• Partner with Executive Office teammates to plan and execute leadership meetings, retreats, board and committee convenings, and special initiatives, providing strong coordination, judgment, and cross-functional communication.
• Coordinate logistics, agendas, materials, and timelines for cross-functional meetings and executive priorities.

Executive Support

• Prepare the CEO for meetings by assembling materials, drafting agendas, synthesizing pre-reads, and highlighting risks, dependencies, or decision points.
• Support the drafting, editing, and preparation of executive-facing and organization-wide communications, including presentations, written updates, and correspondence from the Executive Office. 
• Attend select meetings to capture key decisions, action items, and cross-functional implications, and support follow-through by tracking next steps and deadlines.
• Maintain clear, well-organized systems for executive documents, presentations, and information flow to ensure easy access and continuity.
• Manage complex domestic travel with attention to efficiency, cost, and executive preferences.

Office Operations Leadership

• Own and manage the day-to-day operations of the central office through the direct supervision and coaching of a full-time Office Manager, providing clear priorities, guidance, and structure to strengthen operational consistency and effectiveness across all office functions.
• Oversee office operations and continuous improvement to ensure systems, processes, and physical spaces support efficient and well-functioning office workflows.
• Advance a shared culture of operational excellence, partnering with staff to reinforce habits that promote collective responsibility for the workplace.
• Manage the central office’s operational budget.

Relationship Management & Organizational Alignment

• Serve as a trusted, professional representative of the Executive Office in interactions with internal teams, external partners, and community stakeholders.
• Build strong working relationships across departments to enable efficient communication, alignment, and problem-solving.
• Model and reinforce executive norms around clarity, responsiveness, discretion, and follow-through.
• Handle sensitive information and high-stakes interactions with sound judgment, confidentiality, and emotional intelligence.

*How to Apply: KIPP NYC has engaged Leslie Wade Consulting to lead the search for our DEO & EA. To apply, please complete the application here by February 27, 2026.

Qualifications

Requisite Experience, Skills, and Personal Characteristics

The DEO & EA must share KIPP NYC’s commitment to working in partnership with communities and families to build joyful and equitable opportunities for kids across New York City.  A savvy and nuanced leader, the DEO & EA will bring exceptional judgment, strategic thinking, and operational discipline to complex executive work, while navigating ambiguity with confidence and care.

We seek a leader who listens deeply, asks discerning questions, and brings both analytical rigor and emotional intelligence to their work. S/he/they understands that every challenge and opportunity has a human dimension, and that sustainable progress requires strengthening systems and relationships in tandem. This individual leads with curiosity, empathy, and strategic clarity.

The ideal candidate is equally a systems thinker, a deft communicator, and a leader who inspires excellence in others. They are deeply passionate about social justice for the communities KIPP NYC serves. Above all, they bring the steadiness, judgment, and relational intelligence required to lead through complexity, partner closely with executive leadership, and cultivate a high-performance, values-driven culture.

Additionally, candidates for the position must have the following professional experience:

• A minimum of 10 years of professional experience, including at least 5 years partnering with executive or senior management 
• An outstanding track record of supporting senior leaders in dynamic environments while managing competing priorities with precision and discretion
• Demonstrated success advancing multiple initiatives simultaneously with focus and rigor
• Formal or informal experience managing administrative or operations staff

Candidates must also have the following skills:

• Exceptional written, oral, interpersonal, and presentation skills, and the ability to effectively interface with constituencies at all levels and contribute to a collegial working environment
• Demonstrated ability to produce high-quality written materials, analyses, and presentations that synthesize complex information and support executive decision-making
• Strong analytical and problem-solving skills

Finally, candidates should demonstrate the following personal characteristics:

• Relentless focus on and ownership of results
• Sound judgment and discretion with respect to critical information and decisions
• Ability to engage with diverse staff and leadership to promote collaboration and partnership; able to quickly establish professional relationships built on trust and respect
• A healthy measure of the character traits we value: zest, grit, hope, social intelligence, gratitude, and a sense of humor

A Bachelor’s degree is preferred, but not required.

Additional Information

Compensation and Benefits:

For the DEO & EA position, KIPP NYC offers a salary ranging from $110,000 - $130,000. Salary ranges at KIPP NYC are standardized based on role level and role function. Individual salaries are determined through a lens of equity, accounting for years of experience relevant to the role and scope of responsibilities, and are benchmarked against others within the same salary band.

KIPP NYC offers a generous benefits package, including, but not limited to, the following:  

• Robust benefits include medical, dental, and vision. 
• 403(b) retirement plan with a 50% match after 6 months.
• Generous Time-Off aligned with the school calendar
• Up to 12 weeks of 100% parental leave. 
• Bright Horizon Back-up Child and Elder Care.
• Employer-paid Life Insurance and Short-term/Long-term disability.
• Employee incentives include an 8-week paid Sabbatical after 10 years, annual professional development funds, and tuition reimbursement. 

This description is intended to describe the type of work being performed by a person assigned to this position. It is not an exhaustive list of all duties and responsibilities required by the employee.

This role is based in our office in Midtown Manhattan, with the flexibility to work from home two days a week. Currently, KIPP NYC regional teammates are required to be present in the office or at a school three days a week. If you relocate outside of a commutable distance or out of the state of NY, your employment will be subject to review, which may include separation from KIPP NYC. You must notify HR if you move or have plans to relocate.

KIPP NYC LLC does not offer visa sponsorship or work authorization. 

KIPP NYC LLC is committed to creating a welcoming environment that includes employees with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving students and families throughout New York City. 

KIPP NYC LLC is an Equal Opportunity Employer. KIPP NYC LLC is committed to the principles of equal employment opportunity for all employees and applicants for employment.

*How to Apply: KIPP NYC has engaged Leslie Wade Consulting to lead the search for our DEOO & EA. To apply, please complete the application here by February 27, 2026.