Job Summary
The Cricket Wireless Sales Representative will be responsible for providing exceptional sales experience by working directly with consumers, and reporting on our products, promotions and on-site services.
Responsibilities
- Welcome customers to the store and build rapport to understand their needs.
- Provide a personalized shopping experience by recommending suitable devices, plans, and accessories.
- Drive sales by presenting and upselling Cricket Wireless products and services.
- Stay informed about current promotions, offers, and industry trends to educate customers.
- Assist customers with device setup, troubleshooting, and basic technical support.
- Explain billing, account setup, and other services clearly.
- Process transactions accurately, including payments, upgrades, and activations.
- Maintain a clean and organized store environment, including restocking shelves and managing inventory.
- Support team members to achieve store sales goals and performance metrics.
- Participate in training sessions and team meetings to stay updated on product knowledge and sales strategies.
- Continuously improve through feedback
- Other tasks as needed
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