Worldwide Golf is hiring for a Club Services Specialist in Raleigh! This is a part-time position, but we are also open to hiring someone full-time. We are looking for candidates who are golf enthusiasts or simply would enjoy working in the golf industry. We will provide training and set you up for success. See details below:
What We Offer:
We offer paid vacation, 401(k) matching, and health benefits with company contribution to the HSA for full-time employees!
There is no better time to work in the golf industry! All employees receive a strong employee discount, golf-specific learning opportunities, and hands-on training.
Worldwide Golf has over 95 stores in 25+ states. We’ve been in business over 50 years, and we are growing!
Worldwide Golf is one of the largest golf companies in the US, giving you more opportunities for growth and mobility.
Key Responsibilities:
Golf Club Repairs and Customizations:
Perform hands-on club repairs and customizations, including re-gripping, re-shafting, loft/lie adjustments, club building, ferrule repairs/replacements, etc.
Examine preowned clubs to determine the need for grip replacement before processing customer orders for shipment.
Re-grip golf clubs as part of the customer service order fulfillment process and inventory workflow.
Assess damaged clubs, identify required repairs, and execute them safely and efficiently.
Assemble club heads and shafts received from manufacturers according to each OEM's specifications.
Polish clubs to enhance their overall condition.
Inventory Management:
Accurately and efficiently receive golf club products into our web-based inventory systems.
Apply standardized procedures to determine the brand, model, and specific attributes of each preowned club or shaft received.
Evaluate the condition of each preowned golf club and assign a rating based on our criteria.
Troubleshoot and identify issues with preowned golf club receipts and communicate these to the supervisor and procurement team.
Receive new golf products using the Company's proprietary PO/UPC based receiving systems.
Process products returned by customers within the allowed time frame as per the Company's terms and conditions.
Validate system receipts against all paperwork and control sheets, communicating any discrepancies to the supervisor and procurement team.
Additional Duties:
Assist with daily operations in other areas such as customer service and order fulfillment as needed.
Support redundancy efforts in other warehouse areas like shipping, receiving, and material handling.
Perform inventory pick activities required to collect products for service and refinishing processes.
Qualifications and Skills Desired:
Competent in using Microsoft Office applications.
Strong attention to detail and the ability to ensure accuracy in all tasks.
Effective written and verbal communication skills.
Ability to work both independently and as part of a team.
A golf background is preferred, but NOT required.
Direct hands-on experience in club repair and customizations is a plus, but NOT required.
Experience with inventory management software is a plus but is NOT required.
Who We Are:
The Worldwide Golf family of brands includes well-renowned golf retail and e-commerce brands, including:
Roger Dunn Golf Shops | Edwin Watts Golf | The Golf Mart | Golfers' Warehouse | Van's Golf Shops | Uinta Golf | Las Vegas Golf Superstore | Golfdom | Mike's Golf Outlet | Golf and Ski Warehouse | Cool Clubs | Worldwidegolf.com | Globalgolf.com | Fairwaystyles.com | Getclubs.com